Delivery, setup and pickup of a bounce house is available at a nominal fee of $100, from our door to yours, within a 20 mile radius of our location at 123 Liberty St. in Danvers, MA. Extra charges will apply for distances more than 20 miles from our location.
Some items may be delivered up to 24 hours before your event date/time, or could be delivered up to an hour before your event start time. Items ordered together will not necessarily be delivered together.
All prices listed on this web page may or may not include setup and delivery. For further information, please call our Danvers MA location at 978-777-2050.
Event bookings, equipment rentals and agreements can only be confirmed with a 50 percent deposit in advance. The deposit is non-refundable. It is, however, put into your account and can be used towards any future booking for up to one year from the date of cancellation. We apologize for any inconvenience this may cause, but every time someone books an item we 1.) take it out of the "availability" list, therefore losing the business of any subsequent booking; 2) have it taken out of the warehouse and staged for delivery; 3) arrange logistics around the delivery with one of our trucks. This means many warehouse hours of labor, logistic planning and truck loading. This costs us money. When someone cancels, we have to reverse the process, causing additional overhead labor. Essentially, holding your deposit towards a future booking isn't penalizing you for the overhead that we were unable to justify with revenue, it's using the honor system holding you to a promise to book with us in the future. Because we understand "things happen" and you probably didn't cancel on purpose, we think this is fair and a "win-win" solution.
Order Changes: Changes to a reservation must be made at least 72 hours in advance of a pickup or delivery. An additional 25 percent fee will be charged for all changes made with less than 72 hours notice.
If any service or product provided is unsatisfactory, please contact Total Entertainment's party rentals management team at 978-777-2050.
Total Entertainment is open seven days a week and pickup times are flexible and always available.
Yes. However, since your 50 percent deposit is non-refundable, it is automatically applied to your next rental. If your item is not available, a suitable replacement will be found. If you would like to purchase a "Rain Insurance" policy to absolutely guarantee your item for your rain date, that can be purchased for an additional charge of 50 percent of your rental price. Call for more information at 978-777-2050.
Responsibility for rental items remains with the lessee from the time of delivery to the time of return. Please be sure all items are secured during time of use and protected from the weather. We do charge for missing or broken items.
Yes, for the safety of people as well as our equipment all of our bounce house rentals are staked down.
Definitely! Our #1 goal at Total Entertainment is to make it easy for all of our customers renting from us. We will ensure that you have all the knowledge you need in order to get the most out of your party rental!
We are dedicated to the health and safety of all of our customers. Because of this, we perform a full safety check, as well as cleaning and sanitation for every rental when it is returned.
Yes, if you need one with your rental we can rent one to you for an additional fee of $150.00.
We expect all of our clients to be able to test and ensure that the outlets used are in good working order.
We take personal responsibility for screening everyone who works for Total Entertainment, including obtaining references and conducting a CORI (Criminal Offender Record Information) check.
At Total Entertainment, we specialize in a wide range of event types. Our most common events usually incorporate a combination of tents, tables, bounce houses, chairs, DJ's, artists and catering. Since we are able to provide almost anything when it comes to parties, our past customers have found that they can save money and time booking all of their party needs directly through Total Entertainment.
Our advice is simple; booking your rental or party through us will alleviate a wide range of responsibilities at your end, making it easier for you to relax and enjoy your event. When you hire Total Entertainment, you are hiring a company with over 25 years of experience in the event business.
At Total Entertainment, we go above and beyond to not only ensure the highest quality of our rentals but also the happiness of every single one of our customers. When we are working an event, we are right there with you so we can make your life easier and your event running smoothly.
This is an easy one! We enjoy seeing the satisfaction of our customers through their smiles, laughter and the happy memories made.
Absolutely! We typically beat our competition by at least 5 percent, since we own all our own equipment and have in-house employees.
Of course! We take pride in fully cleaning and sanitizing all of our inflatables between rentals.
Owner Rich Kraby spent much of his childhood entertaining and singing at family parties, eventually progressing into the world of singing telegrams and costumed character impersonation. He was encouraged to take out an ad in the local newspaper, which eventually led to Rich expanding his range of services and starting Total Entertainment.
We catered an event of 800 guests for Partners Healthcare. We also supplied them with tents, tables, chairs, linens a DJ/MC, balloon decor, greenscreen photo favors, inflatable games and even a slight of hand magician to do walk-a-round magic! It was a huge success! Read what more of our happy clients have to say here.
Absolutely. We are insured up to $2 million and can provide more insurance for an additional $50.00.